It's been a pleasure working with SmartPoint Research through many successful recruits. On a particularly challenging recruit, Sam and Dave worked hand-in-hand with us to anticipate and identify project risks and created regular check-ins to evolve our management plan. They're a great partner who provides clear and constant communication and go above and beyond to meet challenging project criteria. We look forward to our next recruit!
Sam and SmartPoint Research are one of the most important partners we have at Market Gravity. We rely on their ability to quickly source articulate and accurate recruits for our in-person customer research interviews. Over the past couple of years, we’ve given SmartPoint Research dozens of weird and wonderful briefs and look forward to working together on many more.
I’ve been working with SmartPoint Research as our main recruiting partner for in-person and telephone qual for the last 4 years. Their service is outstanding! They’re very prompt and consistent with getting us quotes and recruitment updates, recruits are always to spec, and the team does a good job of ensuring participants are articulate.
I have worked with the team at SmartPoint Research for nearly 10 years across many areas of healthcare and they have constantly met or exceeded my expectations. Sam is extremely attentive and always anticipates my needs. SmartPoint Research’s recruitment expertise in healthcare is unparalleled, especially when it comes to that “hard-to-get” sample of physicians treating rare diseases. I plan to continue our partnership with SmartPoint Research for many years to come and would recommend them to anyone who’s looking for quality service at a competitive price point.