FAQ

What types of studies can I take part in?
 

We run different types of research studies throughout the year which range from focus groups, online discussion boards, online questionnaires, in-person or telephone interviews and usability testing sessions.  

 

Where are market research studies conducted?
 

We conduct in-person research studies throughout Canada. When a study in your location becomes available, we will send you an invitation via email. In addition to this, we host projects that involve paid telephone interviews or online studies that you can do from any location.

 

What is the process to take part in focus group participation?
 

In order for us to invite you to participate in focus groups and other market research studies, you have to become a member of the SmartPoint Research panel. The next step is to wait for an invitation to a study which will include a short qualification survey to determine whether you are a fit. If you are, we will then provide you with all of the details you need for your participation.

 

Can I refer my friends to participate in research studies?
 

Of course! We are always looking for new people to participate in research studies. Feel free to invite them to sign up.

 

When will I receive my incentive?
 

If you participate in a focus group, typically you will receive your incentive immediately after. For other market research studies such as online or telephone interviews, you will be paid within 1-2 weeks of completing the study.

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