CoastalViews

CoastalViews – Focus Group Facility

The marketing research facility is managed by SmartPoint Research and dedicated to being the most service oriented and technologically advanced focus group facility in the Vancouver area. We are proud to offer:

A modern and professional environment with a safe and easily accessible location from Vancouver airport and all parts of the Lower Mainland via the Canada Line
Ample street and underground parking
Many hotels and amenities for client travel requirements nearby in Vancouver’s vibrant Yaletown
Choice of comfortable and configurable focus group rooms, boardrooms, and individual in-depth interview rooms to suit your particular marketing research requirements
Ceiling mounted LCD projector with screen, wrap around cork board with ledges, flip charts and white boards perfect for meeting any presentation requirements
State-of-the-art technology equipped services for professional quality audio/video recording and web streaming
Spacious client viewing lounges equipped with fully stocked bar fridges; sweet, savory and health conscious snacks; comfortable lounge chairs and work stations

At our focus group facility your productivity, comfort and convenience is our top priority. With both wireless and wired Internet connections in every room, courtesy phones, multi-functional devices, experienced and attentive hosts and concierge services, we ensure that your every need is looked after.

Complimenting our deluxe marketing research facility we provide project management, recruitment and field services, simultaneous translation, note taking, and transcription services. We also offer a fully equipped kitchen and extensive catering services for your comfort and taste testing requirements.

CoastalViews Facility is the only facility in Western Canada to offer full ethnic research capabilities. With a diverse variety of cultures and languages in the Vancouver area, we have identified the need to have a focus group facility that can provide unparalleled ethnic research services. This is how the facility logistics are laid out for ethnic qualitative research:

The ethnic focus group is conducted in the Whistler Room in the native language of the respondents and recorded on DVD & MP3 in the native language.
The client viewers are watching and listening to the translated English version of the focus group from the Discovery Lounge. Additionally, up to two viewers can simultaneously listen via wireless headphones to the original native language.
The translator works from the Arbutus Room watching the focus group on a personal TV screen and listening to the focus group via headset. We provide this private room as translation involves a high level of focus and concentration. The translator verbalizes the translated English version into a microphone, which is fed into the Discovery Lounge. The translated version is recorded in MP3.